Drill activity for testing the emergency situation
Release : 17.1
Component : SDM - Configuration
SDM is configured to use EEM
Followed the below steps for the root cause and solution
1. Validate the NX.env file for EEM configuration
2. Validated that the HOSTNAME for EEM was pointing to Wrong Server (DR in this case)
3. Update the Hostname to correct server (PROD in this case)
4. Updated the password accordingly which was taken from SB server (Working Environment)
5. Recycled the services of SDM
6. Upon accessing the SDM URL and login page was presented.
Login was SUCCESSFUL there after.
Note: Since we have manually update the NX.env which was without the knowledge of SDM Application and was not updated the DB so we have to perform the above steps so that it will find the right values the next time.