fresh install, WCC does not get deployed

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Article ID: 224722

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Updated On:

Products

CA Workload Automation AE

Issue/Introduction

Customer selected WCC option during install, WCC schema seems to get deployed, but WCC tomcat folder, any other configurations and the whole of WCC itself is missing somehow.

 

2021-09-24 13:36:26,436 [AWT-EventQueue-0] DEBUG com.ca.wla.ae.installer.customrule.IsSchedulerPropertiesGroupActionApplicable - Selected Component names: [APPLICATIONSERVER, SCHEDULER, CLIENT, WCC_COLLECTOR, AGENT, WCC, SSA, SDK]
2021-09-24 13:36:26,436 [AWT-EventQueue-0] DEBUG com.ca.wla.ae.installer.common.AEValidation - In isSchedulerPropertiesPanelApplicable :MODIFY_ADDCOMP selectedComps=[APPLICATIONSERVER, SCHEDULER, CLIENT, WCC_COLLECTOR, AGENT, WCC, SSA, SDK]
2021-09-24 13:36:26,436 [AWT-EventQueue-0] DEBUG com.ca.wla.ae.installer.customrule.IsSchedulerPropertiesGroupActionApplicable - Is scheduler panel applicable?true
2021-09-24 13:36:26,436 [AWT-EventQueue-0] DEBUG com.ca.wla.ae.installer.customrule.IsSchedulerPropertiesGroupActionApplicable - Is scheduler group panel applicable?

..

.

It creates the WCC schema too

 Line 24914: 2021-09-24 13:40:01,180 [installer] INFO  com.ca.wla.ae.installer.mm.rules.CreateWCCDatabaseRule - Creating database for the WCC
 Line 24914: 2021-09-24 13:40:01,180 [installer] INFO  com.ca.wla.ae.installer.mm.rules.CreateWCCDatabaseRule - Creating database for the WCC
 Line 24915: 2021-09-24 13:40:01,195 [installer] INFO  com.ca.wla.ae.installer.mm.action.wcc.CreateWCCDatabaseAction - In Create Database action
 Line 24915: 2021-09-24 13:40:01,195 [installer] INFO  com.ca.wla.ae.installer.mm.action.wcc.CreateWCCDatabaseAction - In Create Database action
 Line 24917: 2021-09-24 13:40:01,196 [installer] DEBUG com.ca.wla.ae.installer.database.DBObjectUserHelper - appType : WCC

 

but when its time to configure Tomcat for WCC, it doesn't find the wcc folder contents

2021-09-24 13:41:06,156 [installer] DEBUG com.ca.wla.ae.installer.mm.action.wcc.WCCInternalUrlsConfig - Running WCCInternalUrlsConfigb..
2021-09-24 13:41:06,156 [installer] DEBUG com.ca.wla.ae.installer.mm.action.wcc.WCCInternalUrlsConfig - wccCommPort:8443
2021-09-24 13:41:06,157 [installer] INFO  com.ca.wla.ae.installer.util.FileUtil - existing file /opt/CA/WorkloadAutomationAE/wcc/data/config/application/config/resources/internal-componentURLs.properties
2021-09-24 13:41:06,175 [installer] INFO  com.ca.wla.ae.installer.mm.action.wcc.WCCWrapperConfigurator - Updating WCC wrapper.conf 
2021-09-24 13:41:06,175 [installer] WARN  com.ca.wla.ae.installer.util.PropertiesUtil - Failed to read properties from file: /opt/CA/WorkloadAutomationAE/wcc/tomcat/conf/wrapper.conf
java.nio.file.NoSuchFileException: /opt/CA/WorkloadAutomationAE/wcc/tomcat/conf/wrapper.conf
 at sun.nio.fs.UnixException.translateToIOException(UnixException.java:86)
 at sun.nio.fs.UnixException.rethrowAsIOException(UnixException.java:102)
 at sun.nio.fs.UnixException.rethrowAsIOException(UnixException.java:107)
 at sun.nio.fs.UnixFileSystemProvider.newByteChannel(UnixFileSystemProvider.java:214)

 

Cause

Customer's 12.0.1 ISO image was corrupt.

 

md5sum 12.0.1 ISO Linux image was wrong ( https://support.broadcom.com/download-center/product-files.html?sku_code=ATASPV99000&release=12.0&gen_level=SP1&language=EN --> the value should be what appears in the checksums PDF in this link) 

 

md5sum DVDLIN0000000121.iso
caa44c13894c4545ff54b27289f55d4b  DVDLIN0000000121.iso

Environment

Release : 12

Component :

Resolution

Re-download the 12.0.1 ISO again, ensure the md5sum checksum matches what the above document/link shows.  Reinstall again