Featured offering display in Service Point in two separate panels

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Article ID: 224715

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Updated On:

Products

CA Service Catalog

Issue/Introduction

 Featured offerings display from Service Point is supposed to be in one display panel only when you click on More button. However, sometimes you could see them in two vertically separate panels. The tech explains how you can fix this. 

Environment

Release : 17.3

Component : SDM - Catalog

Resolution

Follow these steps

1. take note on all the existing featured offerings as you would need to add them back later

2. remove all featured offerings and see the display of featured offerings in Service Point

3. if you see some featured offerings displayed, make them not available in Service Catalog admin UI

4. add those featured offerings back. see step 1. note

5. make the offerings in step 3. available