CDA/AWA Oneinstaller issue: failed to restore old locale

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Article ID: 224671

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

The OneInstaller is unable to continue with the installation due to an error.

In reviewing the install.log above the error, you see similar to:

Sep 23, 2021 1:20:36 PM com.automic.installer.api.common.utils.ConsoleCollector close
INFO: STDERR:
initdb: failed to restore old locale "French_Côte d’Ivoire.1252"

Sep 23, 2021 1:20:36 PM com.automic.installer.api.common.Installer createInstallerException
SEVERE: Could not initialize Analytics Datastore
com.automic.installer.api.common.InstallerException: Could not initialize Analytics Datastore
 at com.automic.installer.api.ae.components.PostgreSQL.installPostgres(PostgreSQL.java:127)
 at com.automic.installer.api.actions.ae.InstallPostgres.run(InstallPostgres.java:14)
 at com.automic.installer.api.common.engine.InstallerAction.start(InstallerAction.java:44)
 at com.automic.installer.api.common.engine.InstallerEngine$2.run(InstallerEngine.java:97)
 at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
 at java.util.concurrent.FutureTask.run(Unknown Source)
 at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
 at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
 at java.lang.Thread.run(Unknown Source)

Environment

Release : 12.x

Component : Automic Workload Automation

Sub-Component: One Installer

Resolution

Rebuild a VM from French_code-d'Ivoire to e.g. French_France