'Time Slicing Sync' job - master KB

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

This article contains a list of known articles related to the Time Slicing Sync job. For the Time Slicing job, see the below KBs:

• Time Slicing job failures - troubleshooting / known causes
• Time Slicing job appears to be hanging - troubleshooting
• Time Slicing job fails with deadlock errors - troubleshooting
• Time Slicing job slow performance - troubleshooting

Resolution

Table of Contents

• All Customers
  • Getting Started / Overview
  • Troubleshooting
  • General
  • Defects
• MSSQL
• On Premise
• GCP

All Customers

Getting Started / Overview

• 'Time Slicing Sync' job purpose

Troubleshooting

• 'Time Slicing Sync' job - determine if progressing via UI
• 'Time Slicing Sync' job debugging

General

• Time Slicing Group by job not visible in 15.9.2 (This is working as designed - the job was renamed to Time Slicing Sync job in 15.9.2)
• Per Period metrics in financials - jobs required to populate data (Time Slicing Sync job is not required to run to populate data)

Defects

• Unable to modify OOTB scheduled 'Time Slicing Group By' job (DE59799 - Fixed in 15.9.2)
• Time Slicing Group By Scheduled Job Not Working (DE60039) (Fixed in 15.9.2 and 15.9.1.1)

MSSQL

• Time Slicing Group By slow performance on a large MSSQL dataset (DE60359) (Impacts 159.1 and higher - Under Review)

On Premise

• 'Time Slicing Sync' job - Query to monitor progress and updated rows
• Enable or disable the SQL Curve feature toggle - How to enable, disable, or check if the feature is enabled. 
• SQL Curves null out queries

GCP

• Time slicing Sync job availability for GCP in 15.9.2

Additional Information

• Per Period Metrics known issues 
• SQL Curves - Known Issues