Running an LDAP test in SsoConfig fails

book

Article ID: 224655

calendar_today

Updated On:

Products

CA Performance Management - Usage and Administration DX NetOps

Issue/Introduction

The following error is displayed at the end of the test attempt:

 

Could not obtain a DirectoryContext.

javax.naming.AuthenticationException: [LDAP: error code 49 - 80090308: LdapErr: DSID-0C090447, comment: AcceptSecurityContext error, data 52e, v3839]

Logon failure: unknown user name or bad password.

Bind to the directory failed.

Cause

Incorrect user password.  Either the test user or the bind user if User Bind is set to ENABLED.

Environment

Release : 21.2

Component :

Resolution

The main points to take note of in the error is:

1. error code 49

2. 52e

When looking up this error on a page like the LdapWiki: you will find the following:

If you have User Bind set to DISABLED; check the password you used for the test

If you have User Bind set to ENABLED; check the Connection User's password as configured in SsoConfig

Attachments