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Running an LDAP test in SsoConfig fails


Article ID: 224655


Updated On:


CA Performance Management - Usage and Administration DX NetOps


The following error is displayed at the end of the test attempt:


Could not obtain a DirectoryContext.

javax.naming.AuthenticationException: [LDAP: error code 49 - 80090308: LdapErr: DSID-0C090447, comment: AcceptSecurityContext error, data 52e, v3839]

Logon failure: unknown user name or bad password.

Bind to the directory failed.


Incorrect user password.  Either the test user or the bind user if User Bind is set to ENABLED.


Dx NetOps Performance Management any version


The main points to take note of in the error is:

1. error code 49

2. 52e

When looking up this error on a page like the LdapWiki: you will find the following:

If you have User Bind set to DISABLED; check the password you used for the test

If you have User Bind set to ENABLED; check the Connection User's password as configured in SsoConfig