Lock User Account After a Number of Failed Logins

Products

• CA Service Desk Manager

Issue/Introduction

Customer wants to know where to configure the number of incorrect login attempts before the user account is locked

Environment

Release : 17.3

Component : SDM - Authentication/LDAP/AD/EEM

Resolution

This setting is located under Configure > EEM Server > Password Policies

The setting is named "Lock user account after X failed logins