Rally: Cycle Time app is not displaying data when chart option is selected

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Article ID: 224554

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Updated On:

Products

CA Agile Central SaaS (Rally)

Issue/Introduction

The new Cycle Time app is not displaying data in the chart even when there are Accepted Stories and no error message is showing up on the screen.

How to Navigate to Cycle Time?

1. Login to Rally 

2. Navigate to Track --> team Board

3. On the right corner, click Charts

4. In the Charts drop down, select Cycle Time

 

Resolution

S210654 was raised this and it's fixed. 

In browser F12, it was noticed that the date parameters were not parsed correctly and this is happening for countries with timezone in GMT+. 

For example, the XML was failing when the date paramater was passed as 2021-09-22T11:56:12+10:00

The code has been fixed to parse the date parameter correctly.