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unable to initialize message bus failure


Article ID: 224548


Updated On:


CA Single Sign On Agents (SiteMinder)


Web Agent Fails to start with "Unable to Initialize Message Bus" even after setting the 'agentwaittime' in the Agent Configuration Object and the 'webagent.conf' file.


This setting can be set in either the 'webagent.conf' file OR the Agent Configuration Object (ACO) as a parameter.  However, it cannot be set in BOTH locations at the same time.  When set in both locations they negate each other and result in an AgentWaitTime value of "0" which causes the web agent to fail to start.


Release : ANY

Component : Any Web Agent


The 'agentwaittime' cannot be set in BOTH the 'webagent.conf' and the 'ACO.  It needs to be one or the other.

Removing it from the ACO and setting it in the 'webagent.conf' resolves the issue.