How To View Site's Closed Top Secret Cases In Support Portal

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Article ID: 224529

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Updated On:

Products

CA Top Secret

Issue/Introduction

How do you view closed Top Secret cases for your site?

Environment

Release : 16.0

Component :

Resolution

The dynamic view in the Support Portal only displays the open cases, so you will have to click on either My Cases or All Cases tab and then create a custom view by applying the required filter conditions in order to view the closed cases.