Response Body "UNKNOWN" while configuring VNA Plugins in step "Verify Plug-in Status"

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Article ID: 224466

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Updated On:

Products

CA Virtual Network Assurance

Issue/Introduction

While following the instruction found in the Virtual Network Assurance documentation to configure a Plugin, at the following steps to "Verify Plug-in Status"

1. Get the configId value of the plug-in. Select the following GET call, specify the pluginName, and click Try it out! 
        /v1/admin/plugins/{pluginName}/configs
2. From the response body, copy the configId value for the plug-in. To identify the plug-in, use the configDesc.
3. Select the following GET call, specify the configId value as the engineid, and click Try it out! 
       /v1/admin/engines/{engineid}
    If the plug-in is operating correctly, the response body is RUNNING.


the  GET for /v1/admin/engines/{engineId} from step 3 returns a Response Body of UNKNOWN, instead of RUNNING as expected

Cause

In the GET command for /v1/admin/engines/{engineId}, the engineId value is wrapped in double quotes ("), which is not correct.

Environment

Release : 3.7, 20.2.x

Component : Virtual Network Assurance For CA Performance Management

Resolution

Remove the quotes (") from the value entered in the 'engineId' parameter. Makes sure to put here the EngineID value with no quotes.

Additional Information

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/virtual-network-assurance/3-7/building.html

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