ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

Enabling Boot Logging for Procmon to Debug DLP Endpoint Agent Issues

book

Article ID: 224442

calendar_today

Updated On:

Products

Data Loss Prevention Enterprise Suite

Issue/Introduction

Enable boot logging for procmon.

Resolution

  1. Download and install Process Monitor.
  2. Open ProcMon.
  3. Go to Options > Click Enable Boot Logging
  4. Go to Options > Profiling Events > Select Generate profiling events every 100 milliseconds.
  5. Reboot the PC.
  6. Open ProcMon.
  7. Click yes on prompt: "A log of boot-time activity was created by a previous instance of Process Monitor. Do you wish to save the collected data now?"
  8. Save the bootlog.pml file to the desktop.
  9. Compress the .PML file into a .zip file.
  10. Upload the .zip file to Broadcom Support.

Attachments

Powered by Wolken Software