Enabling Boot Logging for Procmon to Debug DLP Endpoint Agent Issues

Products

• Data Loss Prevention Enterprise Suite

Issue/Introduction

Enable boot logging for procmon.

Resolution

1. Download and install Process Monitor.
2. Open ProcMon.
3. Go to Options > Click Enable Boot Logging
4. Go to Options > Profiling Events > Select Generate profiling events every 100 milliseconds.
5. Reboot the PC.
6. Open ProcMon.
7. Click yes on prompt: "A log of boot-time activity was created by a previous instance of Process Monitor. Do you wish to save the collected data now?"
   
8. Save the bootlog.pml file to the desktop.
9. Compress the .PML file into a .zip file.
10. Upload the .zip file to Broadcom Support.