Jaspersoft email notification format

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Article ID: 224419

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

Can we change the email format of Jaspersoft report notifications? We would like the flexibility to make it HTML format instead of plain text.

Environment

Release : 15.9.3 and below

Component : CLARITY JASPERSOFT

Resolution

Unfortunately, for now, there is no way to apply HTML or another formatting other than plain text. Tibco had an Enhancement request (JS-28926) for this request and linked this ER to the internal Tibco case and Support will keep us informed if they receive any major updates over the ER from their Engineering team.