Cannot access SCRT reports for a specific site id

Products

• COMMON SERVICES FOR Z/OS

Issue/Introduction

You can successfully sign on to the SCRT account for my site using

https://scrt.broadcom.com/login 

Screenshots from your account login do not show any SCRT reports. However, a colleague can successfully review the reports for the same site id. 

Environment

Component : SCRT REPORT MANAGEMENT APPLICATION

Cause

Although individual could successfully sign on to the SCRT account, user did not have access to the site.  

Resolution

One of two actions should enable you to access the "Site" menu option.

1. Upload a SCRT ISV report. Users will automatically get added to their site the first time they upload a report
   .
2. Open a support ticket and request that the Broadcom SCRT administrator grant access to the site id for individual user.
   
   Note: This action should only be used if the above action does not automatically add access to the "Site" menu option. 

 

Once access granted, User needs to: 

• Login to the SCRT report site
  • Will default to REPOSITORY at top of the page
    
    
• Click on SITE immediately to the right of REPOSITORY 
  • Will receive reports successfully

Additional Information

Review the Broadcom SCRT Report Management  documentation found on the support portal