JCL sample to TERSE & UPLOAD files to Broadcom support case

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Article ID: 224412

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Updated On:

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CA Common Services

Issue/Introduction

Use the following JCL sample to TERSE & UPLOAD files into Broadcom support cases.
You can use it for: Sequential datasets; Partitioned datasets; System logs; Product logs; DUMPs.

Resolution

//*
//*   JCL sample to TERSE & UPLOAD
//*     file into Broadcom case
//*
//TERSE1 EXEC PGM=TRSMAIN,PARM='PACK'
//SYSPRINT DD SYSOUT=*
//INFILE   DD DISP=SHR,DSN=untersed.dataset.name
//OUTFILE  DD DSN=tersed.dataset.name,
//            DISP=(NEW,CATLG,DELETE),
//            UNIT=SYSDA,SPACE=(CYL,(750,200),RLSE)
//*
//FTPSTEP3 EXEC PGM=FTP,PARM='(EXIT=08'
//SYSTCPD  DD DSN=VTAM.TCPIP.TCPIP.DATA,DISP=SHR
//SYSPRINT DD SYSOUT=*
//OUTPUT   DD SYSOUT=*
//INPUT    DD *
supportftp.broadcom.com
[email protected]
password

cd /siteid/case number/files_from_customer/
bin
put tersed.dataset.name file.name.on.case
quit
//

where:
untersed.dataset.name is the file you want to compress and attach to the case.
tersed.dataset.name is how the output will be named.
[email protected] is the email address you use to log on to Broadcom Support Online.
password is the password you use to log on to Broadcom Support Online.
siteid is your SiteID setup on Broadcom Support Online. This is a 7-digit numeric padded on the left with zeroes, e.g. 0123456.
case number is the case number you want to upload the file into.
file.name.on.case is the name the file will have on the FTP server (name which shows up on the case). As best practice,  it is a good idea to include a qualifier of .TRS in the file.name.on.case to indicate to Broadcom personnel that the file is tersed.

Additional Information

For more complete instruction, please check the following link:

Case FTP Help Document