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DRAS CLIENT NETWORK PATH TO A REMOTE CCI NOT ACTIVE Web Viewer 12.1

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Article ID: 224389

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Updated On:

Products

Output Management Web Viewer

Issue/Introduction

Getting the following message

Error: CA DRAS Server is not available for the security check function. Contact your System Administrator.

Also DRAS CLIENT NETWORK PATH TO A REMOTE CCI NOT ACTIVE in the DRAS log

 

Environment

Release : 12.1

Component : CA OUTPUT MANAGEMENT WEB VIEWER FOR ALL PLATFORMS

Resolution

Workaround

Add this statement to the TCPIP section of the CCIClient.properties file

TCPIP.ForceUniqueOrigin=1 
And recycle the application

Solution

LU02940 CUMULATIVE BUILD 216 FOR WEB VIEWER 12.1