How to determine the Client IP of the device where a MobilePush was approved

Products

• VIP Service

Issue/Introduction

How to determine the IP address of the VIP mobile device a mobile PUSH was approved from through the VIP Access for mobile app

Resolution

You can enable VIP Streaming Service and the downloaded transaction records in the event.log will provide the client IP information.

example:

Mobile connected to WIFI 10.xxx.xxx.34 is the public IP.

{"jurHash":"4xxxxxxx3","credId":"SYMC4xxxxxx4","clientIp":"10.xxx.xxx.34","pushCredentials":"[SYMC4xxxxxx4]","txnId":"vipusCv10A4F2C51","ts":"2021-09-21 06:03:49.424 +0000","result.statusMessage":"Success","source":"Mobile Client","deviceType":"ANDROID","requestId":"23954E7B8278010E","extUserId":"user1","result.status":"0000","durationMillis":7,"operation":"mobilePushApproved","_id":"sedvip-prod-userservices-v3-be-w-2.1632204229424.26439628","transactionId":"99d995fa69115_1K"}

Mobile connected to Mobile Data 10.xxx.xx.222 is the public IP.

{"jurHash":"4xxxxxxx3","credId":"SYMC4xxxxxx4","clientIp":"10.xxx.xx.222","pushCredentials":"[SYMC4xxxxxx4]","txnId":"vipusvECD29ACBF173","ts":"2021-09-21 06:17:41.065 +0000","result.statusMessage":"Success","source":"Mobile Client","deviceType":"ANDROID","requestId":"62FEEE4A651F3A39","extUserId":"user1","result.status":"0000","durationMillis":6,"operation":"mobilePushApproved","_id":"sedvip-prod-userservices-v3-be-w-5.1632205061065.25637642","transactionId":"34994b7ac2deb_1K"}

 

Additional Information

On the mobile phone, you can check your "Public IP" at https://whatismyip.com
How to setup VIP Streaming Service