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Can our Broadcom Hosted SaaS Upgrade be Postponed?

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Article ID: 224310

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Updated On:

Products

Clarity PPM SaaS DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

We have some business compulsion and we may want to delay an upgrade. How can it be done? 

Environment

Clarity 15.9.x

Resolution

There is no option to delay/postpone upgrades in the Broadcom hosted GCP environment. All upgrades will be done per the schedule without exception. 

If any showstopper issues are encountered due to upgrade, a Severity 1 case can be submitted.

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Additional Information

Upgrade Schedule for Clarity SaaS