Error In autosys upgradation

book

Article ID: 224240

calendar_today

Updated On:

Products

CA Workload Automation AE

Issue/Introduction

Error on installation screen during upgrade:

A non-zero return code was returned from sourcing /etc/profile. Please fix the error in /etc/profile and then run the install again.

Cause

Configuration error

Environment

Release : 11.3.5 sp7

Component : AUTOSYS

Resolution

This error looks like you have some different setup in /etc/profile

A non-zero return code was returned from sourcing /etc/profile. Please fix the error in /etc/profile and then run the install again.

Kindly source the profile and check if the exit code is 0

steps to source profile:

1. cd /etc

2. ls -l profile

3. source profile

4, echo 0

The expected output is  " ZERO "

https://api-broadcom-ca.wolkenservicedesk.com/attachment/get_attachment_content?uniqueFileId=j3vxGwYPcQkxzhhF87AC8g==

 

If it returns non-zero, then the behavior we are facing is expected. Hence kindly fix the profile in your environment and proceed with the installation.