UIM cluster probe error "The node has no valid cluster address ***"

Products

• DX Infrastructure Management
• NIMSOFT PROBES
• CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)

Issue/Introduction

Cluster probe throws error message on gui "The node has no valid cluster address ***" while creating the profile/section

 

Environment

Release : 20.1/20.3x

Component : UIM - CLUSTER probe 3.7x

Resolution

1. Below cluster documentation was followed 

cluster Troubleshooting

2. Below communication errors in the cluster probe logs between the cluster nodes could be seen

Line 9: Sep  7 12:13:03:333 [11676] cluster: sockConnect - connect to xx.xx.xx.xx 48000 failed 10061
Line 574: Sep  7 12:13:26:729 [3224] cluster: sockConnect - connect to xx.xx.xx.xx 48003 failed 10061

Once the probe ports were opened between the cluster nodes then the profile was able to be created successfully on the cluster probe