Data Aggregator Fault Tolerant System Status Failed on CAPC

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Article ID: 224201

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Updated On:

Products

CA Performance Management - Usage and Administration DX NetOps

Issue/Introduction

Status Failed:

PM Portal web page System Status

DA Status Inactive:

 

 

http://<proxy>:8500/ui/capm/services/daservice/instances/da02/daservice/health-checks

Messages:

DA02 var/log show this message
Month DD HH:MM:SS da02 consul: AAA-MM-DD HH:MM:SS.480-0300 [WARN]  agent: Check is now critical: check=service:daservice

DA02 consul-ext/data/log/consul-ext.log
AAAA-MM-DD HH:MM:SS WARN  GROOVY:? - checkDA: Exception occurred when connecting to http://da02:8581/rest, Connection refused (Connection refused)

DA01 consul-ext/data/log/consul-ext.log
AAAA-MM-DD HH:MM:SS WARN  GROOVY:? - checkDA: Exception occurred when connecting to http://da01:8581/rest, http://da01:8581/rest

 

Cause

DA01 and DA02 consul-ext Service is checking if DA is up

 

 

Environment

Release : 21.2

Component : IMAGGR : IM Data Aggregator

Resolution

Need to recycle the consul-ext Service on DA01 and DA02:
# service consul-ext stop
Redirecting to /bin/systemctl stop  consul-ext.service

# service consul-ext start
Redirecting to /bin/systemctl start  consul-ext.service

# tail -f consul-ext.log
AAAA-MM-DD HH:MM:SS INFO  Main:219 - ==========================
AAAA-MM-DD HH:MM:SS INFO  Main:220 - consul-ext started.
AAAA-MM-DD HH:MM:SS INFO  Main:221 - ==========================
AAAA-MM-DD HH:MM:SS INFO  EndpointManager:85 - publish a service - http://localhost:9991/ws/daservice

 

 

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