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Cannot delete an administrator account
Article ID: 224191
When trying to delete an administrator that left the company, the error below appears:
Cannot delete this administrator account as it is associated with a client certificate.
The cause of this issue is currently being researched. If you are experiencing this issue and the solution below does not resolve it, open a support ticket.
Release : 10.7.3
Disable "Enable Smart Card Authentication for this Administrator"
- In the control center, go to (Administration > Administrators) and click on the account you want to remove.
- Uncheck "Enable Smart Card Authentication for this Administrator".