Login logo from new UI will not update until logging into the system

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Article ID: 224170

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Updated On:

Products

Clarity PPM On Premise

Issue/Introduction

After modifying the Login Logo, first time users will only see the 'Clarity' logo till they log in, and if we change our branding it takes a full login to the system for all users to see the new logo.

Environment

Release : 15.8.1

Component : Clarity MUX UI Usability

Resolution

This is working as designed. When you modify the login logo, users will need to login once first to pick up the configuration, which then gets cached in the browser and will display the custom logo with each subsequent login.