Creation of new Custom Object Instances in New UX is not possible if you have an attachment attribute and it's a Required field

book

Article ID: 224167

calendar_today

Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

Creation of new Custom Object Instances in New UX is not possible if you have an attachment attribute and it's a Required field

Cause

STEPS TO REPRODUCE: 
1. Login To Clarity.
2. Create a new Custom Object, Test Object which is API enabled.
3. Create a new attribute of type attachment on the new custom object, add an API alias and make it value required.
4. Add all custom object rights to the user.
5. Login to new ux and navigate to custom objects.
6. Create a new instance, Add the Name, ID and browse a file in the attachment attribute.

Expected Results :- The instance gets created successfully.
Actual Results :- Instance creation fails with API-1019 : Could not process the request due to internal error.

Environment

Release : 15.9.3

Component : Clarity MUX Custom Objects and Custom Investments

Resolution

This is caused by defect DE62554 and is under engineering review.

Additional Information

Workaround :- Change the attachment attribute from Required to Not Required.