CloudSOC Audit datasource for ProxySG stopped process after the PSG was upgraded.
ProxySG minimum supported version is SGOS 5.5.
Verify the PSG log headers are correct per custom headers in the datasource. Expected default headers are seen here in the CASB documentation.
Fix the issue one with one of the following:
Default header according to the documentation:
date time time-taken c-ip sc-status s-action sc-bytes cs-bytes cs-method cs-uri-scheme cs-host cs-uri-port cs-uri-path cs-uri-query cs-username cs-auth-group s-hierarchy s-supplier-name rs(Content-Type) cs(User-Agent) sc-filter-result cs-category x-virus-id s-ip s-sitename r-ip
Check the datasource details in CloudSOC for custom header details.
To verify or change the PSG log configuration: