Some users unable to access custom object call Master Document List View - get Clarity Error: "PPM (!) [EN - ERROR] [en - Close]"

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Article ID: 224163

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

When adding Department OBS to custom object list with many number of instances it is taking minutes for results to come back.

STEPS TO REPRODUCE: 

1. Create custom master object
2. Associate object created in step above with Department OBS
3. Attempt to add Department OBS virtual attribute which got created as a result of association and put on the object list
4. Notice it will take minutes for results to come back.

Expected Results: It should list results in the reasonable time

Actual Results: It is taking minutes and times out

Workaround: Remove Department OBS from object list

Environment

Release : 15.9.1

Component : CLARITY SAAS OPERATIONS

Resolution

DE60915, Fixed in 16.0