Issues initializing Workpoint Processes in Identity Governance 14.4.

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Article ID: 224149

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Updated On:

Products

CA Identity Suite CA Identity Manager CA Identity Governance

Issue/Introduction

After upgrading to IG (Identity Governance) 14.4 the Workpoint Processes fail to initialize.  The below errors are logged:

10:06:02,778 INFO  [com.eurekify.workpoint.adaper.service.TMSRequestsHandlerImpl] (default task-5) Workpoint Authentication is On

10:06:03,780 WARN  [com.workpoint.client.ClientContext] (default task-5) Attempt to verify authentication requirements from server failed.: org.springframework.remoting.RemoteConnectFailureException: Could not connect to HTTP invoker remote service at [http://localhost:8080/wpServices/ServerConfigService]; nested exception is java.net.ConnectException: Connection refused: connect

Caused by: org.codehaus.xfire.fault.XFireFault: Fail to get WorkPoint Databases.

 

Environment

Release : 14.4

Component : Identity Governance

Resolution

The error comes from a misconfiguration of the Workpoint client settings.
 
You can change the port number for the following lines in the file <Wildfly-Home>/Workpoint/workpoint-client.properties.
serverContextPath = http://localhost:8080/wpServices
client.connect.URL = http://localhost:8080/wpServices/xml