License expired notifications - Endpoint Protection Manager
Article ID: 224119
Updated On:
Products
Issue/Introduction
You are getting a notification email from Symantec Endpoint Protection Manager (SEPM) about the paid/trial license which is expired.
You want to delete the expired license from SEPM.
The notification is enabled by default, reference: How do I receive a notification that my Symantec Endpoint Protection licenses are expiring?
LiveUpdate will also fail in case of expired license and a Notification is created, send on email.
Cause
A paid/trial SEP license has expired and it is not been removed from the SEPM.
Resolution
Follow the instructions below to delete the expired license(es).
- In the Symantec Endpoint Protection Manager console, click Admin > Licenses.
- Select the expired Paid/Trial license(s)
- Under Tasks, click Delete this License.
Note: If only the Trial License present under Licenses, it cannot be removed as the Delete License option will not be available under Tasks.
In this scenario, you may disable the notification or remove the email address to stop receiving the emails.
Additional Information
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