DLP Endpoint not detecting print monitoring when used with Office 365 cloud services "OWA" Outlook Web Access

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Article ID: 224100

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Updated On:

Products

Data Loss Prevention Enforce Data Loss Prevention Endpoint Prevent Data Loss Prevention Endpoint Suite

Issue/Introduction

DLP 15.7 Hotfix 15.7.00207.01003 Adds support for print monitoring in Google Chrome and Microsoft Edge.

However, when printing from Office 365 Web Access or Sharepoint no detections occur.

Cause

This is currently not a supported feature.

Environment

Release : 15.7.00207.01003

Component : Endpoint Prevent

Resolution

Feature request ISFR-1916 has been created to request this functionality in future releases.