How to stop or restart CA Connection Broker service

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Article ID: 224087

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Updated On:

Products

CA Client Automation CA Client Automation - IT Client Manager

Issue/Introduction

Start and Stop buttons are greyed out for service "CA Connection Broker" :

 

 

 

Command csampmux stop does not work and returns :

"CA Connection Broker" service failed to stop - The requested control is not valid for this service. (0x41c)

How to stop or restart this service ?

Environment

Client Automation - Any Version

Resolution

 
caf and cam must be stopped to be able to stop or restart csampmux
 
Here are the commands to stop campmux :
 
caf stop
cam change disabled
camclose
csampmux stop
 
 
And here are the commands to restart it :
 
csampmux start
cam change auto
caf start
 

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