Unable to delete SaaS Management Modules

Products

• CA Application Performance Management (APM / Wily / Introscope)

Issue/Introduction

When we tried to delete a Management Modules from Dx SaaS environment, we receive below error: 

"abc_123" delete failed

Reason: The Management Module "abc_123" is in use by the Alert Downtime Schedule "abc_123 Downtime Schedule".

 

 

Environment

Release : 20.2

Component : Introscope

Resolution

1. Login in SaaS and go to DX APM.
2. Go to settings >> Downloads
3. Download Workstation.

4. Run it, do the login and when the Console popup, click in Workstation tab >> New Management Module Editor or do a CRTL + M.
5. You will see all your Management Modules, select the desired one and expand the node. You will see a section called "Alert Downtime schedule", select the alerts and delete it:

Now you should be able to delete the Management Module.