SMTP connection issue on Wildfly 15 using TSL 1.2

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Article ID: 224042

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Updated On:

Products

CA Identity Manager CA Identity Suite

Issue/Introduction

Customer changed the SMTP provider and the notification email doesn't work on Identity Manager.

The new SMTP provider requires TSL 1.2 version.

The current version of Identity Manager is 14.4 installed on Windows 2019  with Wildfly 15.0.1

Following the techdoc below we enabled the tls for mail server but is not possible to explicit the protocol version 1.2

https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security/identity-manager/14-2/user-console-help/email-notifications/configure-smtp-settings-for-the-application-server.html

 

Environment

Release : 14.x

Component : Identity Manager

Resolution

Standalone-full.xml / Standalone-full-ha.xml can have different configuration parameters.

While some configuration would work with

<smtp-server outbound-socket-binding-ref="mail-smtp" 
tls="true" >
 
Others would work better with
 
<smtp-server outbound-socket-binding-ref="mail-smtp" ssl="true" >
 
So both should be attempted, when secure communication to the SMTP server is required.
 
Red Hat Support would be able to provide additional / specific information per use case.

Additional Information

https://access.redhat.com/documentation/en-us/red_hat_jboss_enterprise_application_platform/7.0/html-single/how_to_configure_server_security/index