Jammer for Tidal failed - DuplicateJobRunException

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Article ID: 224010

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Updated On:

Products

Automic Automation Intelligence

Issue/Introduction

Tidal jobstreams were not updating on the monitoring tab and no new alerts were showing up.  Looked at the logs and found this message.  Jammer failed for scheduler: Tidal:  com.termalabs.server.cache.jobrun.DuplicateJobRunException:  
Duplicate JobRun for job:  JobName, extRunId: 27543400, jawsNumberRetries: 2 New run startTime: 2021/03/08 .........................  

 

Environment

Release : 6.2.0

Component : AUTOMIC AUTOMATION INTELLIGENCE ENGINE

Resolution

Resolved in 6.3.0-2 as part of Defect DE497152

Please upgrade to 6.3.0-2 to prevent this error, release notes are in the link below:

https://docs.automic.com/documentation/webhelp/english/ALL/components/TERMA/latest/AAI%20Guides/Content/AAI_Topics/Release_Notes_6_3_0-2/Release_Notes_6_3_0-2.htm#link2