We have a Jasper setup integrated with SOI application. We are trying to fetch certain reports. But in that reports, majority of the hostname/ CI Name is reflecting as unmanaged CI .
Release : 4.2
Component : Service Operations Insight (SOI) Reports
The reason the report show Unmanage CI is because those CIs are not part of a service (Unmanaged CI)
If you need the actual CI Name, you need to add the CIs to a service.