Some computers don't show correct Last Inventory Received date in Windows System Assessment Scan Summary

Products

• IT Management Suite

Issue/Introduction

When checking the Symantec Management Agent (SMA), assessment scan is run and downloaded successfully as scheduled but when checking the 'Windows System Assessment Scan Summary' (Reports> All Reports> Software> Patch Management> Diagnostics), the date is not accurate and an older date is shown there.

Environment

Release : 8.x

 

Cause

Symantec Management Agent and plug-ins are not Up-to-date

Resolution

Update the SMA and its plug-ins to the latest version.

Upgrade Agent and Plug-in policies can be found under SMP Console > Settings > All Settings > Agents/Plug-ins