User XOG Performance issue -- Postgres Only

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Article ID: 223944

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

Trying to perform a User XOG along with groups and complete = "true" on the groups tag gives poor results intermittently.

Cause

1. Use XOG Client 
2. Xog an user to Clarity SaaS/Postgres DB environment running with Groups tag like below 
<Groups complete="true"> 
        <Group id="ApplAdminRl"/> 
        <Group id="FINANCIAL_MANAGER"/> 
        <Group id="baseUserGroup"/> 
</Groups> 

Expected Results: The XOG request completes within normal amount of time. 
Actual Results: The XOG request takes more than 15 minutes to complete. 

Resolution

This is caused by Defect DE62304 and is fixed in Clarity 16.0