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Blueprint not correct on Idea Create screen Classic

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Article ID: 223899

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

On the Idea Create screen in Classic, there is the Blueprint lookup field. When you select the binoculars, it is not showing the list correctly.  The total record count is showing more than there actually is for the Idea object. The issue is happening ONLY in the create view but NOT in the list view. 

Steps to Reproduce: 

  1. Log in to Clarity as Admin 
  2. Navigate to Administration->Studio and put Blueprint attribute on [Layout: Create] view 
  3. Navigate to Modern UX and go to Administration->Blueprints 
  4. Attempt to create several Idea's blueprints (between 8-10) and Project Blueprints (between 8-10) by using Copy action 
  5. Go back to Classic and navigate to Home->Ideas 
  6. Attempt to create an idea and on the Create View you should see the Blueprint field
  7. Click on the Browse icon and notice multiple pages are listed when you don't have that many Idea blueprints and clicking to go to next page does not display anything 

Expected Results: It should only show Idea blueprints and total count should match the number of Idea blueprints that are in the system. 

Actual Results: It is showing different total number of Idea Blueprints and navigating to the next page does not show any other blueprints. 

Example: Below you can see there are only 10 Idea Blueprints, however, at the bottom it shows "Page 1 of 2" and "Displaying 1-20 of 27" 

   

Cause

DE62509 - The Blueprint lookup browse is showing more records because the Classic UI Create View is sending the object code parameter as NULL to the underlying lookup query, and hence the underlying lookup query pulling all the blueprints. The issue is happening ONLY in the create view but NOT in the list view. 

Environment

Release : 15.9.3

Component : CLARITY STUDIO 

Resolution

Fixed in Release 16.0.0 

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