CSM: Package insert exception

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Article ID: 223838

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Updated On:

Products

CA Chorus Software Manager

Issue/Introduction

After updating the product list in CSM and clicking right on CA Vantage Storage Resource Manager MIPS-MVS 14.1 and selecting 'Update Product Release', there is the following error:

6576 - Getting Product/Release Information    - Started (Sep 10, 2021 2:53:44 PM) 
Request is to get release: 14.1 
              for product: CA Vantage Storage Resource Manager MIPS - MVS 
           using site IDs: 114091 
 
 
Using site ID 114091 for release 14.1 of product CA Vantage Storage Resource Manager MIPS - MVS 
+-----------------------------------------------------------------------+ 
| NOTE:                                                                 | 
|  The option to ignore products related to Common Services during      | 
|  discovery has been enabled.                                          | 
|                                                                       | 
|  Those PAX files will not be added into the Software Catalog.         | 
+-----------------------------------------------------------------------+ 
 
Package SI05457.pdf for product CA Vantage Storage Resource Manager MIPS MVS is already available so was not downloaded. 
 
Package: CA Vantage Storage Resource Manager Windows Client r12.7.871 
        (File: DVD0000000001762.zip) 
 is a file type that is not supported within the CA CSM product. 
 The package has been added for completeness but has not been downloaded. 
This can be obtained at the SUPPORT.CA.COM website 
 
Request is using a HTTPS connection for downloads. 
Package insertion finished for DVD0000000001762.zip 
PAS Exception thrown within GetProdRelCommand Error within the Software Catalog inserting a package. 
!Package.Insert.Exception! 
PackageItem insert request specifies package filename that does not exist: /local/camsm/mpm/tmproot/MSM.787219404840534909.scratchpad/task6576/Datacom AD 15.1 S2101 PIB.pdf 

Cause

There was an error in the Datacom AD 15.1 S2101 PIB.pdf file. 
There were spaces in this dataset name which generates this error. 

 

Environment

CSM 6.1 - z/OS supported releases - 

 

Resolution

The FTP download works to resolve this problem.

So untick the option "Use HTTPS for Downloads" to switch to FTP mode is a workaround for this problem. 

Once the Datacom files are downloaded it is possible to switch back to HTTPS and everything will work again. 

Then run again the "Update Product Release".