One of the main connectors for SPECTRUM keeps failing crashing SOI

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Article ID: 223769

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Updated On:

Products

CA Service Operations Insight (SOI)

Issue/Introduction

SOI 4.2 CU2

 

One of the main connectors for SPECTRUM keeps failing crashing SOI.

Environment

Release : 4.2

Component : SOI Manager

Resolution

SOI Manager was restarting due to Out Of Memory : GC overhead limit exceeded.

 

To resolve this, we had to increase the Java Heap Limit to 35GB.

Edit \soi\jsw\conf\wrapper-jvm-64.conf

# Maximum Java Heap Size (in MB) - wrapper.java.maxmemory
set.JAVA_MAXMEM_MB=35840