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logmon "test profile" button always returns "no results" even when there is a match

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Article ID: 223745

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

i created a profile with a watcher. 

when i right click the profile and choose Test -> Test String and check the watcher check box. 

No matter what I put or how simple my watcher is, I always get "No Results".

Environment

Release : 20.3

Component : UIM LOGMON

Resolution

This is related to a third-party library where we have found a defect related to file conversion.

To avoid this problem, do not leave the "File Encoding" dropdown blank - choose UTF-8 or appropriate file type.

Attachments