OC Metric Viewer doesn't show any metrics for some machines

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Article ID: 223742

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Updated On:

Products

DX Infrastructure Management

Issue/Introduction

When I try to create a new metric view in the Operator Console, no metrics are shown for some machines.  In the device overview, the "golden metrics" show up fine, but the metric viewer list is empty.

Environment

Release : 20.3

Component :

Resolution

This is related to one or more bugs related to this display that should be resolved by the July 2021 patch for UIM.  Install this patch and try again.

Additional Information

UIM hotfix page