MLS SpectroSERVER is crashing regularly

Products

• CA Spectrum
• DX NetOps

Issue/Introduction

The MLS SpectroSERVER is crashing.

VNM.OUT.bak.20210729083932

jul. 28 12:14:40 ERROR TRACE at Timer.cc(703): Timer::stop() detecting corrupt timer! Dumping moot trace for debug.
jul. 28 12:14:41 ERROR TRACE at Timer.cc(166): Timer::~Timer() detecting corrupt timer! Dumping moot trace for debug.
jul. 28 23:11:37 ERROR TRACE at Timer.cc(703): Timer::stop() detecting corrupt timer! Dumping moot trace for debug.
jul. 28 23:11:42 ERROR TRACE at Timer.cc(166): Timer::~Timer() detecting corrupt timer! Dumping moot trace for debug.

 

Cause

Use the MTS version instead of the noMTS version of the SpectorSERVER binary file.

Environment

Release : 20.2

Component : Spectrum Core / SpectroSERVER

Resolution

Here are the steps to switch the SpectorSERVER binary file:

1. Stop the SpectroSERVER application via SCP.

2. Rename the existing $SPECROOT/SS/SpectroSERVER.exe file to SpectroSERVER.exe.orig (for example)

3. Copy the $SPECROOT/SS/support/SpectroSERVER_mts.exe file to the $SPECROOT/SS/ directory.

4. Rename the $SPECROOT/SS/SpectroSERVER_mts.exe file to SpectroSERVER.exe.

5. Start the SpectroSERVER application via SCP.