want to disable heat-weather functionality from CA ServiceDesk,
but the option heat_weather option is not shown in the options manager.
Release : 17.3
Check on the database how many options are available by running
select * from Options where sym like '%heat%'
there will be 3 rows instead of 4 rows. Heat_weather option is missing
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As admin execute the cmd
pdm_extract -f "select * from options where sym like '%heat%'"
4rows
copy them as a (options.dat) file
pdm_extract -f "select * from Options where sym like '%heat%'" >options.dat
then Run
pdm_load -f options.dat
Heat_weather should be visible now