Spectrum processd IDB files take a minute or more to start

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Article ID: 223698

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Updated On:

Products

CA Spectrum DX NetOps

Issue/Introduction

User noticed when having to restart the system or processd, it is taking a minute or more for the Spectrum processes processd starts from the idb files (like the Location server, NCM Service, Telnetd, etc.) to start on one of there SpectroSERVER systems.

For another SpectroSERVER system, this dies not happen.

Cause

The root cause for this issue the DNS server configuration that this one SpectroSERVER systems is configured to use. The other SpectroSERVER system where this is not occurring uses a different DNS server that is not configured in the same way.

Environment

Release : Any Spectrum version installed on Linux

Component : Spectrum Core / SpectroSERVER

Resolution

Configuring the SpectroSERVER system to not use DNS.

Additional Information

DX NetOps Spectrum 21.2.4 will contain a code change to address this issue.