After apply IDM 14.3 CP2, IDM fail to start

book

Article ID: 223663

calendar_today

Updated On:

Products

CA Identity Manager

Issue/Introduction

After applying 14.3 CP2, IDM fails to deploy iam_ear with the following error

Failed to start service jboss.deployment.subunit."iam_im.ear"."management_console.war".POST_MODULE: org.jboss.msc.service.StartException in service jboss.deployment.subunit."iam_im.ear"."management_console.war".POST_MODULE: JBAS018733: Failed to process phase POST_MODULE of subdeployment "management_console.war" of deployment "iam_im.ear"
 at org.jboss.as.server.deployment.DeploymentUnitPhaseService.start(DeploymentUnitPhaseService.java:166) [wildfly-server-8.2.0.Final.jar:8.2.0.Final]
 at org.jboss.msc.service.ServiceControllerImpl$StartTask.startService(ServiceControllerImpl.java:1948) [jboss-msc-1.2.2.Final.jar:1.2.2.Final]
 at org.jboss.msc.service.ServiceControllerImpl$StartTask.run(ServiceControllerImpl.java:1881) [jboss-msc-1.2.2.Final.jar:1.2.2.Final]
 at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) [rt.jar:1.8.0_275]
 at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) [rt.jar:1.8.0_275]
 at java.lang.Thread.run(Thread.java:748) [rt.jar:1.8.0_275]
Caused by: java.lang.RuntimeException: JBAS018757: Error getting reflective information for class com.netegrity.ims.manage.servlet.DeployerServlet with ClassLoader ModuleClassLoader for Module "deployment.iam_im.ear.management_console.war:main" from Service Module Loader

Cause

This is due to old classes files remain on the cache

Environment

Release : 14.3

Component : CP2

Resolution

Remove tmp and data folder content under standalone folder