Cisco Catalyst device not showing all serial number information under NRM_LineCardData

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Article ID: 223615

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Updated On:

Products

CA Spectrum

Issue/Introduction

For Cisco 65XX Catalyst switch some module's serial number are not reflecting in SRM, though they are showing in Spectrum Entity View

 

Cause

SRM serial numbers are populated from NRM_LineCardData attribute.

Environment

Release : 10.4.x

Component : Spectrum Reporting

Resolution

This device is is supporting proprietary CISCO-STACK-MIB.mib which also has the ENTITY_MIB.mib.

For collecting chassis information Spectrum gives priority to proprietary CISCO-STACK-MIB.mib and that's the reason ChassisMgr attribute is linked to CATStackApp model handle.

In this case NRM_LineCardData is derived from CISCO-STACK-MIB.mib (NOT from ENTITY_MIB) . This is functioning as designed.

There is an enhancement that uses ENTITY_MIB as first priority for populating the NRM_LineCardData and will be available in  21.2.4 .

The release  21.2.4 will be GA'ed tentatively in October 2021.