How to discover needed metrics on devices in DX Netops Performance Management

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Article ID: 223605

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Updated On:

Products

CA Performance Management - Usage and Administration

Issue/Introduction

I have discovered devices in DX Netops Performance Management but don't see metrics I need on the devices.

Environment

Release : 3.7,20.2, 21.2

Component : IM Discovery

Resolution

You must apply a Monitoring Profile that contains the Metric Family that
collects the metrics you need to a collection the device is in.

For a high level overview of configuring monitoring in your environment see:

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/performance-management/21-2/installing/complete-the-post-installation-configuration/configure-monitoring-in-a-new-environment.html

The certification page has a list of what metrics are certified by model:

https://netops-certification.broadcom.com

If you don't see the specific model if you see a similar model then yours may support similar statistics.

Additionally, if you don't see the model and/or you don't see the metrics you need, you can create a support ticket for a Certification Request, supplying the required information for certification in that ticket:

https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=35801