net_connect qos data is not collected for a device added to a Network Connectivity (Enhanced) profile

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Article ID: 223557

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Updated On:

Products

CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) NIMSOFT PROBES

Issue/Introduction

net_connect qos data is not being collected for a device added to a Network Connectivity (Enhanced) profile

Environment

Release : 20.3

Component : UIM - NET_CONNECT

Resolution

1. Delete Nimsoft/niscache files

2. Deactivate/Activate the net_connect probe