Load/stress/performance test in Clarity

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Article ID: 223551

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS STARTER PACK-CLARITY PPM

Issue/Introduction

  • We are upgrading Clarity and need to perform a loading/stress/performance test
  • Can you assist with guidance on how to do it or address errors we are facing?

Environment

Release : Any Supported Release

Component :

Resolution

  • Load/stress/performance tests in Clarity are not supported
  • As such, Clarity Support cannot assist with guidance on conducting these sorts of performance tests
  • Support also cannot assist with any errors or issues faced during load testing as this is out of scope of our support
  • If a performance issue is faced in Clarity during a stress test the following is required before requesting Support assistance :
    • The architecture has to be revised to ensure appropriate sizing (by partners or Services architects) 
    • The same issue has to be recreated during an actual live environment with normal utilization as load tests many times put excessive stress to the system