autosys validation failed in WCC E190221 The CSAM is not configured properly for the port 9001

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Article ID: 223491

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Updated On:

Products

CA Workload Automation AE

Issue/Introduction

We are getting below error while validating WAAE_XX1 server in WCC.

E190221 The CSAM is not configured properly for the port 9001. You may need to configure it manually from the command line as privileged user.
E190099 WAAE_XX1 - Connection exception encountered. CAUAJM_E_10062 Failed to get initial configuration from CA WAAE Application Server(s)..

We have also checked with ./csamconfigedit port=9001 display

EnablePmux=True

  1.  

Environment

Release : 11.3.6

Component :

Resolution

There were two autosys instances on the same server. One using the default port 9000 instance another using 9001 port. The problem was happening only on the 9001 port.

Ran csamconfigedit to create the required configuration file  on wcc server

./csamconfigedit PORT=9001 EnablePmux=True EnableSSL=False

restarted csam and now wcc is validating   fine.